Frequently Asked Questions

Shredders

Do I have to use shredder bags for my shredder?

Shredder bags are a good idea as they contain the waste and make it easy to empty the shredder without a mess.

What is the security level of my shredder?

There are different cut sizes for each model of shredder, below is a table for security standards

  • DIN P1: Strip cut style shred with a maximum strip width of 12mm and of any length.
  • DIN P2: Strip cut style shred with a maximum strip width of 6mm and of any length.
  • DIN P3: Strip or cross cut style of shred, max strip width of 6mm any length or particle cross cut with a smaller surface area of 320mm2 of any width
  • DIN P4: Cross cut or particle style shred with a surface smaller than 160mm2 with a width smaller than 6mm
  • DIN P5: Cross cut or particle style shred with a surface smaller than 30mm2 with a width smaller than 2mm
  • DIN P6: Cross cut or particle style shred with a surface smaller than 10mm2 with a width smaller than 1mm
  • DIN P7: Cross cut or particle style shred with a surface smaller than 5mm2 with a width smaller than 1mm

What is the warranty period on my shredder and what does it cover?

Most office shredders are covered by a 24 month warranty against faulty manufacturing.

Can I shred credit cards and CD’s?

Most shredders accept credit cards but its best to check the specifications for each machine.

Can I shred stapled documents?

Most shredders accept staples, but its best to check the specifications for each machine.

Does my shredder need a service? If so, how often?

As with any office equipment annual checks can prevent breakdowns.

What is shredder oil and why would I need it?

Shredder oil is specifically designed to clean paper dust from the cutters and maintain the cutters for the maximum cutting performance.

What are shredder oil sheets and why would I need them?

Shredder oil sheets is basically an envelope with oil in it, the idea is to shred this envelope oil sheet, this will clean the paper dust from the cutters and maintain the cutting blades.

What maintenance does a shredder need?

Keeping the shredder clean and use shredder oil on a regular basis will help maintain your shredder.

How many pages can I put through a shredder?

Shredders are rated on sheet capacities, so look at the sheet specs to establish the throughput that will best suit your application.

What shredder can do cardboard?

There are special cardboard shredders available for the higher volume users but also most large office shredders will do small amount of cardboard.

What shredder is best for me?

Shredders are rated on sheet capacities, so look at the sheet specs to establish the throughput that will best suit your application.